WoltLab Cloud Ticketsystem: Answer templates 5.3.1

Extends the ticket system with the possibility to create predefined answers.

This plugin helps to speed up the support by being able to comfortably select predefined answers.

Features

  • Creation of predefined answers (either for all supporters or just for yourself)
  • Support of several answer categories for a better overview
  • With one click the answer lands directly in the editor
  • Placeholder for personalized messages

Required package

Images

  • Version 5.3.1

    • Improved design for the headings of the answers
    • Answer preview has been shortened to 55 characters for better overview in the list
    • Added description to the title in the form
  • Version 5.3.0

  • Sehr sinnvolle Erweiterung des Ticket-Systems. Wir haben es direkt installiert. Gerade bei Standard-Antworten, die immer wiederkehren ist dies eine Erleichterung.

    Thanks 1
    • Vielen Dank für das nette Feedback und viel Spaß mit dem Ticketsystem.

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